Privacy Policy

Privacy Policy

Conway & Co B.V. respects your privacy and processes personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains what information we collect, why we use it and what rights you have.

1. Who We Are

Conway & Co B.V.
KVK: 82437440
Amsterdam, The Netherlands
Website: conway.studio
Email: hello@conway.studio

2.1. Information You Provide

We may collect information you provide directly to us, including:

• name

• company name

• work email address

• phone number, where provided

• information submitted through contact forms

• project, operational or business information you share with us

• billing and invoicing information where relevant to a client engagement

2.2. Website and Technical Information

When you visit our website, certain technical information may be processed automatically, including:

• IP address

• browser and device information

• operating system

• pages visited and basic usage information

• cookie or similar technology information, where applicable

The exact data processed may depend on the hosting, analytics and consent tools used on the website.

3. Why We Use Personal Data

We may process personal data to:

• respond to enquiries and contact requests

• discuss and manage prospective or existing client engagements

• deliver our services

• communicate about projects and operational matters

• manage contracts, invoices and administration

• operate, secure and improve our website

• understand website usage and performance

• send newsletters or other marketing communications where you have consented or where otherwise permitted by law

• comply with legal and regulatory obligations

4. Legal Bases for Processing

Depending on the context, we process personal data on one or more of the following legal bases:

• your consent

• performance of a contract or steps taken before entering into a contract

• compliance with a legal obligation

• our legitimate interests, including operating and improving our business, website and services, where those interests are not overridden by your rights

5. Sharing Personal Data

We do not sell your personal data.
We may share personal data with third parties where necessary, including:

• hosting and infrastructure providers

• website and analytics providers

• CRM, email and communication tools

• payment, finance and accounting providers

• professional advisers

• subcontractors or technology partners involved in an engagement

• authorities where required by law

Where required, we enter into appropriate data-processing agreements with service providers that process personal data on our behalf.

6. International Data Transfers

Some service providers may process data outside the European Economic Area.
Where this occurs, we take appropriate steps to ensure that personal data is protected in accordance with applicable law, for example through adequacy decisions or appropriate contractual safeguards.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functionality, analytics and other purposes. Where consent is legally required, non-essential cookies are only used after you have provided consent. You can manage your preferences through the cookie settings available on the website, where applicable.

8. Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Retention periods may vary depending on the type of data and the relationship with you.

For example:

• enquiry and contact data may be retained while a commercial conversation remains relevant

• client and contractual records may be retained for the duration of the engagement and any legally required retention period

• financial records are retained in accordance with applicable statutory requirements

• marketing data is retained until you unsubscribe, withdraw consent or the data is no longer relevant

9. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
No system or method of transmission can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may have the right to:

• access your personal data

• correct inaccurate or incomplete data

• request deletion of your data

• request restriction of processing

• object to certain processing

• request data portability

• withdraw consent at any time where processing is based on consent

• lodge a complaint with the relevant supervisory authority

In the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens.
To exercise your rights, contact us at hello@conway.studio.

11. Marketing Communications

Where you subscribe to our newsletter or other communications, we may use your contact details to send relevant updates and insights.
You can unsubscribe at any time using the unsubscribe link in the communication or by contacting us directly.

12. Third-Party Links

Our website may contain links to external websites or services.
We are not responsible for the privacy practices of third parties. Their own privacy policies apply.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The most recent version will always be published on this website.

Contact

For questions about this Privacy Policy or how we handle personal data:

Conway & Co B.V.
KVK: 82437440
Amsterdam, The Netherlands
Email: hello@conway.studio.
Website: conway.studio.